There's no app to download. No payment up front. No commitment to anything until you've spoken to a dentist about your specific case. The whole process takes about three weeks from first conversation to flying home with a new smile, give or take.
The 10-minute chat with Mara
You start with a conversation. Mara, our AI concierge, asks about your smile concerns, your dental history, your timeline, your budget, and your travel preferences. It's not a form — it's a real conversation, in your own words, going at your pace.
By the end, she'll have narrowed your case to a destination (Istanbul, Cancún, or San José) and a procedure plan. She'll outline a sample week, an indicative budget, and what to expect from a vetted clinic in our network matched to your case.
A real specialist follows up
Within 24 hours of your chat, a real human at Ivory Atlas reviews your case and matches you to a vetted clinic from our network. Not a sales rep — someone who knows the clinics, the procedures, and the cities. They flag anything worth a second look and answer any questions Mara couldn't.
We don't take payment at this stage. There's no commitment.
Video consult with a vetted clinic
The next step is the most important: you talk directly to the dentist. The clinic matched to your case reaches out directly to schedule a 15-20 minute video consult, review your photos and X-rays, and send a written treatment plan and quote.
This is where most patients realise that the dentist abroad is, in many cases, more experienced and more attentive than the one they had at home.
You pick. The clinic handles the trip.
You compare quotes and pick a clinic. Once you've decided, your clinic's international patient team coordinates the booking — hotel close to the clinic, airport transfers, the appointment schedule. We share a short city briefing and our recommended restaurants for soft-food recovery, and we stay on hand if anything needs unblocking.
You book your own flights (we recommend dates and routes); the clinic confirms everything else. Done.
Treatment week
A typical trip is 5 to 7 days. The first day is consultation, X-rays, and treatment plan finalisation. The middle days are surgical or preparatory work. The last day or two are final fittings and bite checks. Your clinic's patient coordinator is on WhatsApp throughout — most of our partners staff theirs 12 hours a day, multilingual. We check in mid-week to confirm everything's on track.
You don't pay us during the trip. You pay the clinic directly, on their terms — usually half on day one, half on the day of final cementation.
Aftercare, at home
You fly home with a written follow-up plan from your clinic. We follow up at 30 days to confirm everything's healing well, and we keep a list of US dentists open to follow-up care on work done abroad — happy to share a name if you need one.
For implant cases that require a return trip, your clinic handles the rebooking — typically 3-4 months later, 3-4 days in city.
A note on what we earn: Ivory Atlas is paid by the clinic, not by you, and only after you've completed treatment and flown home satisfied. We don't take deposits. We don't charge consultation fees. If you don't go through with the trip, we don't get paid — which is the alignment we wanted.